Every application that provides some data storage capability has to have a search feature. It allows customers to find the required data quickly and with minimum effort. The following article contains several best practices on how to do it properly and make your customer’s life easier.
Read MoreEvery business or software project represents a long process of communication between a customer and an implementer. No one will deny that the implementer has a significant impact on the final result of the projects. However, it is the customer who dictates the requirements, and it is up to the customer to say “yes“ or “no“ in the end. So, it is crucial to know your customer, understand him, and organize work accurately to achieve the best results.
Read MoreEvery time a customer starts working with new software he needs support from the technical team to explain how new feature works. However, not everybody understands and accepts this approach, and so a customer may be very disappointed. Let us have a look at the common issues in the communication between the technical support team and customer, and see how to deal with them.
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